Contact Us

The quickest way to get in touch with us is via live chat – which you can open on the bottom right of our website – or launch by clicking here.

Our Travel Experts will be available 24/7.

For our Customer Experience team, we will be available the following hours:

9 AM – 10 PM BST

4 AM – 5 PM EST

1 AM – 2 PM PST

Whether you’ve got a question about your dream trip, need help with your booking, or just want to talk travel ideas with true group adventure experts, our team is ready to talk. You can still reach us through live chat and email, but now you’ve got one more way to connect.

📞 Call us on:

UK: +44 20 4634 0831

US: +1 760 821 8403

🕐 Opening hours:

Weekdays — 1pm to 1am (GMT+1)

Weekdays — 8am to 8pm (EST)

Wherever you are, we’re here to help you find — and book — your next great adventure.

You can also reach us on WhatsApp and speak directly to our Travel Experts or Customer Experience Team. Find us on this number +447883301912.

If you are happier to wait a bit longer for a response then please email our team at:

Travel Experts: [email protected] 

Customer Experience team: [email protected]

Want to know who comes on a Flash Pack adventure? Or want to know what it’s like sharing a room? Visit our full list of FAQs via this link.